Contact Us | Patchouli Residences

Effective Date: July 01, 2023

This Privacy Policy governs the manner in which Patchouli Residences ("we" or "us") collects, uses, maintains, and discloses information collected from users ("you" or "users") of the Patchouli Residences website ("website"). This policy applies to the website and all products and services offered by Patchouli Residences.

1. Information We Collect

We may collect personal identification information from users in various ways, including but not limited to when users visit our website, fill out a contact form, subscribe to our email newsletter, register on the website, or interact with other activities, services, features, or resources we make available on our website. The personal identification information we collect may include:

• Name

• Phone number

• Email address

• Country of origin

• Address

In addition to personal identification information, we may also collect analytical information, such as links visited, browser type, and device, to improve our website and provide a better user experience. This analytical information is collected through various means, including cookies and analytics services like Google Analytics.

2. Use of Collected Information

We collect and use the above-mentioned personal identification information solely for the purpose of contacting you about your inquiry or quote request. We may also use the information to improve our services and tailor them to your needs. Analytical information is used to analyze website usage trends and enhance our website's performance.

3. Consent and Data Collection

Under the EU General Data Protection Regulations (GDPR), prior to submitting contact forms on this website, you have the option to opt-in and provide your consent to the collection and processing of your personal identification information as described in this Privacy Policy.

4. User Rights

As a user, you have certain rights regarding your personal identification information. You have the right to:

• Review the personal information we have collected about you

• Request amendments or corrections to your personal information

• Request the deletion of your personal information from our records

To exercise these rights or if you have any questions or concerns regarding your personal information, please contact us using the information provided in Section 7.

5. Data Security

We are committed to ensuring the security of your personal information. To protect against unauthorized access, alteration, disclosure, or destruction, we implement appropriate data collection, storage, and processing practices. Our website is SSL certified as part of our data protection strategy.

6. Sharing of Personal Information

We do not sell, trade, or rent users' personal identification information to third parties. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, the practices of this website, or your interactions with us, please contact us at:

Patchouli Residences Eden Island, Mahe Seychelles

Email: seychelles2010@hotmail.fr

Phone: (+248) 2572579

By using this website, you signify your acceptance of this Privacy Policy. We reserve the right to update or change this Privacy Policy at any time. It is your responsibility to review this Privacy Policy periodically and become aware of any modifications.

Last updated: July 01, 2023

Terms and Conditions - Patchouli Residences Apartments Rental

These terms and conditions ("Terms") govern the rental of apartments from Patchouli Residences ("we," "us," or "our") and the use of the Patchouli Residences website ("the Website"). By making a reservation or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from making a reservation or using the Website.

1. Apartment Reservation and Payment

1.1. To make a reservation, you must be at least 18 years old and provide accurate and complete information during the booking process.

1.2. The rates and availability of apartments are subject to change without notice. The final rental rate will be confirmed upon booking.

1.3. A deposit or full payment may be required to secure your reservation, and the payment terms will be specified during the booking process.

1.4. Payments can be made through the payment methods proposed on the Website, the preferred payment is payment in Euro by bank transfer.

2. Check-In and Check-Out

2.1. Check-in time is 2PM, and check-out time is 10AM. Early check-in or late check-out may be available upon request and subject to availability. The Call center is responsible of the CI and CO and is open 24/7.

2.2. On the day of check-out, guests must vacate the apartment by the specified check-out time. Failure to do so may result in additional charges.

3. Cancellation and Refund Policy

3.1. Cancellation policies may vary depending on the type of reservation and the rate selected. Please review the cancellation policy applicable to your reservation during the booking process.

3.2. Refunds, if applicable, will be processed in accordance with the cancellation policy and credited to the original payment method.

3.3. Standard Cancellation policy:

100% refund for cancellations made more than 60 days before the arrival date.
50% refund for cancellations made more than 30 days before the arrival date.

4. Occupancy and Guest Responsibility

4.1. The maximum occupancy for each apartment is specified in the reservation details. Additional guests may be subject to extra charges.

4.2. Guests are responsible for maintaining the apartment in good condition and are liable for any damages or losses incurred during their stay.

4.3. Parties and events are not permitted in the apartments without prior written approval from Patchouli Residences.

5. Apartment Use and Regulations

5.1. Smoking is strictly prohibited in all apartments and common areas.

5.2. Pets are not allowed unless explicitly permitted by Patchouli Residences in writing.

5.3. Guests must comply with all building rules and regulations provided by Patchouli Residences and the Eden Island VMA (Village Management Association).

6. Privacy Policy

Your use of the Website and the information collected during the reservation process are subject to the terms of our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and disclose information.

7. Limitation of Liability

7.1. Patchouli Residences shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising out of or in connection with the use of the apartments or the Website.

7.2. Patchouli Residences shall not be liable for any damages or losses resulting from the use or inability to use the Website, including technical issues, errors, or omissions.

8. Modifications to the Terms

Patchouli Residences may update or modify these Terms from time to time without notice. By making a reservation or using the Website after any such changes, you agree to be bound by the updated or modified Terms.

9. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Seychelles. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Seychelles.

10. Entire Agreement

These Terms constitute the entire agreement between you and Patchouli Residences concerning the subject matter herein and supersede all prior and contemporaneous negotiations, agreements, representations, and understandings, whether oral or written.

By making a reservation or using the Website, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree with these Terms, you must refrain from making a reservation or using the Website.